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Personalized Search on My Online Services
If you’re already a member, the best way to search for a network provider in your area is to register or log in to My Online Services. Once you’re logged in, My Online Services knows your plan and your network, so your search for doctors, hospitals, specialists and more is easy and customized to you.
Login to My Online Services for a personalized provider search
Register for My Online Services in a few quick moments to open up your access to a personalized provider search and everything else related to your plan, benefits and health
Locate a Provider Using our Public Search Tools
If you’re not a member or if you’re just doing a quick search, use our public search tools to locate doctors, hospitals and other participating health care providers.
Always verify that the provider you choose is participating in our network before you receive services. While it is our goal to provide accurate information, our provider network is subject to change without notice. Providers in all areas of our service region are included in the provider search. Please be sure to select the correct product (PPO, etc.) when beginning any provider search.
CHC of the Carolinas HMO, Point-of-Service, and Coventry Preferred PPO Plans
Our providers include some of the most respected health professionals in North Carolina and South Carolina. If you wish to be sure of receiving care from a specific CHC of the Carolinas provider, you should contact our Member Services Department to be sure that the provider is accepting new or existing patients. CHC of the Carolinas provider search function is updated once a week.
Vision Network Providers
Search for a vision provider to perform your routine refraction eye exam if your employer offers this benefit.
Coventry Health Care of the Carolinas, Inc. has entered into a contract with VSP to provide vision benefits to members whose employers offer vision coverage. VSP will use their VSP Choice Network for your routine care needs. With 1,679 provider locations in North Carolina and 495 provider locations in South Carolina it's clear our CHC Carolinas members will have excellent access to care.
Click here to access a VSP Vision Network Provider
You have the option to log in as a guest or member, and be sure you indicate you'd like to view the VSP Choice network. If you'd like to speak to a customer service representative at VSP, you can dial 1-800-877-7195.
Out-of-Area Providers: PPO Members
PPO members on an out-of-area plan and living outside the service area use the Coventry Health Care National Network. To find a Coventry Healthcare National Network provider, click the Enter Provider Search link above. Select "Coventry National Network" under the product drop down field.
If you have any questions about Coventry National Network providers and their availability to you, please call the Coventry National Network Provider Information Line toll-free: (North Carolina at 800-935-7284) or (South Carolina at 888-935-7284).
Out-of-Area Providers for Urgent or Emergency Care
Coventry Health Care National Network providers are available when you need urgent or emergency care outside the service area. To find a Coventry Healthcare National Network provider, click the Enter Provider Search link above. Select "Coventry National Network" under the product drop down field.
If you have any questions regarding Coventry Health Care National Network providers and their availability to you, please call the Coventry Health Care National Network Provider Information Line toll-free: (North Carolina at 800-935-7284) or (South Carolina at 888-935-7284).
Mental Health and Substance Abuse
To locate a mental health or substance abuse provider, enter the provider search below:
My Online Services
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